Privacy Policy

Information We Collect

• Personal information (name, email address, phone number, and delivery ZIP code)
• Vehicle details you provide for part matching (year, make, model, and VIN)
• Order and payment details (payments are processed securely by our payment processors; we do not store full card numbers)
• Shipping and billing address
• Browsing behavior on our site
• Phone numbers and SMS opt-in consent records (collected only with customer consent for SMS communication)

How We Use Your Information

• To respond to your quote requests, process your orders, and provide customer support.
• To send order updates and important account information by email, and customer care SMS (if opted-in).
• To improve website experience and functionality.
• To comply with legal obligations.
• To send SMS text messages only to users who have explicitly opted in via our website form or verbally by phone, in compliance with U.S. carrier 10DLC requirements and the Telephone Consumer Protection Act (TCPA).

We do not sell, rent, or trade your personal information to third parties.

Information Sharing

We share your personal information only with the following parties, and only as needed to complete your request:

• Shipping and logistics partners (to deliver your order)
• Payment processors (e.g., Stripe, PayPal) (to process your payment)
• Communication service providers that deliver our calls and text messages on our behalf (only to send messages you requested; they may not use your information for any other purpose)
• Law enforcement or government authorities if legally required

We do not share or sell consumer personal information, including phone numbers, to third parties or affiliates for marketing, promotional, or lead generation purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies, Analytics & Advertising

Our website uses cookies and similar technologies to keep the site working, measure how visitors use it, and understand which advertisements bring people to us. We may use Google Analytics, Google Ads, Google Tag Manager, and the Meta (Facebook/Instagram) Pixel. These services may collect information such as pages visited, the ad or link you clicked, device and browser type, and approximate location, and may set their own cookies.

When you submit a quote or contact form, we record the page you submitted it from and the ad campaign information in your link (for example UTM parameters or ad click IDs) so we know which advertising is working. We do not sell your personal information, and we do not share SMS opt-in data or consent with third parties.

You can control cookies in your browser settings, opt out of Google Analytics at tools.google.com/dlpage/gaoptout, manage Google ad personalization at adssettings.google.com, and manage Meta ad preferences in your Facebook or Instagram settings.

Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. SMS opt-in and opt-out records (including the date, time, and method of consent) are securely stored to demonstrate compliance with carrier regulations. When you opt out, your number is added to our internal do-not-text list.

Your Rights

You have the right to access, correct, or delete your data at any time. Contact us at info@drivecoreautoparts.us for assistance.

SMS Opt-In & Privacy

• Program: DriveCore Auto Parts LLC customer care text messages, sent from +1 (520) 200-8854.
• How you opt in: by entering your phone number and submitting a form on our website (with the SMS disclosure shown below the form), or by giving verbal consent when you call us.
• Message types: replies to your inquiries, quote details, part availability, order confirmations, and shipping and delivery updates. We do not send marketing or promotional text messages.
• Consent is optional: consent to receive text messages is not a condition of any purchase.
• Message frequency may vary. Message and Data Rates may apply.
• You can opt out at any time by replying STOP. After you reply STOP, you will receive one final message confirming that you have been unsubscribed, and no further messages will be sent unless you opt in again by replying START.
• Reply HELP for more information, or contact us at info@drivecoreautoparts.us or +1 (520) 200-8854.
• Carriers are not liable for delayed or undelivered messages.
• We do not share, sell, or rent your mobile number or personal information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
• For full SMS terms, see our Terms & Conditions.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information or phone numbers from anyone under 18 years of age.

Standard Delivery Time

Most orders are delivered within 7–14 business days after your order is confirmed. Freight delivery with liftgate service is free to both residential and commercial addresses in the contiguous United States. Remote locations or carrier delays may occasionally require additional time; we will keep you updated by phone, email, or SMS (SMS only if you have opted in).

Updates to This Policy

We may update this Privacy Policy occasionally. The revised version will be posted on this page with an updated 'Last Updated' date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: